Reliable Hot Water
When You Need It
If your hot water tank is over 8–12 years old, isn’t performing the way it used to, or is making unusual noises, it might be time for a service or replacement. We install, repair, and upgrade hot water tanks and water heating systems for Nanaimo homes — including gas, electric, and on-demand/tankless options. Our goal is reliable hot water with minimal disruption to your day.
We handle it all — from helping you choose the right system, to safe installation, to permits and removal of your old unit.
Types of Water Heating Systems We Service
Traditional Hot Water Tanks
Standard tanks hold a set volume of hot water and heat it continuously. These are reliable and cost-effective. Our technicians size and install the right tank for your household’s needs.
Tankless / On-Demand Systems
Tankless systems heat water as you need it, improving efficiency and reducing standby energy loss. They’re a great option for homeowners looking to upgrade to a more efficient system.
Marathon Hot Water Tanks
These tanks are for those who want to make a long-term investment in their home and are looking to buy a hot water tank backed by a lifetime warranty. These tanks are built entirely from a polybutene blend and feature titanium heating elements, and this tank goes the distance.
What to Expect From Our Water Heater Service
Inspection & Recommendation
We assess your existing system’s age, condition, and performance, then recommend the best path forward — repair, replacement, or upgrade.
Transparent Quotes
You’ll get a clear, no-surprise breakdown of costs before we start any work.
Professional Installation
Our licensed plumbers install your new hot water tank or tankless system safely and to code, handling gas, electrical, venting, and drainage requirements.
Testing & Follow-Up
We test the entire system before we leave and make sure you understand how to operate your new water heater efficiently.
Frequently Asked Questions — Hot Water Heating
Q: How long should a hot water tank last?
Most hot water tanks last about 8–12 years before they become less reliable. Hard water, sediment buildup, and age all affect lifespan. You will also want to check with your home insurance provider to find out what their requirements are for the age of your hot water tank.
Q: What are signs my hot water tank is failing?
Common signs include noisy operation (popping/banging), water that isn’t as hot as it used to be, leaks, or sudden loss of hot water.
Q: What’s the difference between tank and tankless systems?
Traditional tanks store and heat water constantly, while tankless systems heat water on demand — often improving efficiency and providing endless hot water. Each has pros and cons; we’ll help you decide based on your household’s usage.
Q: Do I need a permit for a water heater replacement in Nanaimo?
No permit is required for an electric hot water tank.
A gas decal is required for a gas hot water tank.
We manage that process so your installation is safe and compliant. Technical Safety BC permit requirements.
Why Choose High Tide Plumbing & Gas
- Local and licensed: We’re licensed, insured, and proud to serve Nanaimo homeowners.
- Customer-first approach: Clear communication, upfront pricing, and quality work.
- Comprehensive service: From installation to maintenance and emergency support.
Serving Nanaimo & Surrounding Areas
While we’re based in Nanaimo, we are a mobile plumbing and gas fitting company and regularly service Duncan, the Cowichan Valley, Ladysmith, Parksville, Qualicum Beach, and nearby Vancouver Island communities.
Ready to Get Reliable Hot Water?
If your hot water isn’t keeping up with your household needs, contact High Tide Plumbing & Gas Ltd. to book an inspection or replacement. We make water heating smooth, efficient, and dependable.